Settings (User) Page

3 minute read Last updated on December 14, 2022

This page is accessible only for license group members with either the User or User/Admin role. This page provides information on the member’s license group, as well as the option to relinquish the User role. See the following illustration:


Note: This page is distinct from the Settings (Admin) page in the Admin area.

License Group Details

The following information is available:

  • License Group Name - The name of your license group.

  • License Group ID - The group ID for your license.

Note: If your license expires, your access to Personalize is restricted to this page and the Home page. You can reference the information on this page when contacting your Personalize admin about renewing or upgrading your license.

Leaving the Group (Relinquishing your User License)

Members of a Personalize license group may want to join another group. A group member’s role affects this process. Note the following:

  • A User or User/Admin can belong to only one license group at a time and thus must relinquish their current User role prior to joining another group.

  • License group admins (that is, members without the User role) can belong to multiple groups. Thus, members are not required to relinquish their Admin role(s) before joining another group.

If you have only the User role, you can use this page to leave the group. The Leave Group button removes the User role from your group membership. Removing the User role releases the Personalize user license consumed by your User role and makes it available for another user. If you are not also an admin, then you have no roles left and you are removed from the group. Note the following:

  • For members with the User/Admin role, the Leave Group button removes only the User portion of the role, and they remain an admin in the group.

  • If you have only the Admin role, you cannot access this page. To remove one or more roles from yourself or another member of the group, use the Users page in the Admin area.

To relinquish your current User role so you can join another a license group, do the following:

  1. Click on the Leave Group button. The Leave License Group window appears.

  2. Click on Confirm to leave the group. Otherwise, click on Cancel.

Retaining Your Personalized UIs

Personalized UIs are associated with the User role and not the Admin role. Once you relinquish your User role, the following occurs:

  • Your license is released to the available pool of licenses in that license group.

  • You are eligible to join another Personalize license group.

  • You lose access to any personalized UIs associated with your account. However, any existing personalized UIs (up to five) are preserved in your MarketPlace account. If you join another license group, your personalized UIs follow you into the new group.