Supported Devices and Device Requirements

For a list of devices that support Personalize, access MarketPlace’s Personalize product page.

Notes:

  • For optimal performance, we recommend you install the latest firmware on all devices using Personalize.

  • Only i-Series devices support Personalize.

  • For devices on which a firmware version of FV 2.2 (G00-K8) or later is installed, customized settings and layouts for screens such as Copy, Scan, FAX, etc., are saved and shared by all users. However, if the Personalize app is installed on the device and the app is able to connect to the Personalize service, then customized MFP settings for these screens are saved for each individual user and retrieved each time the user logs on to the device.