Devices page

Use this page to manage devices in the current license group. The Menu Bar appears at the top of the screen below the Title bar, providing easy access to the other pages in the Admin area. See the following illustration:

Devices Table

The Devices table appears when you click on the Devices tab. The table lists devices (if any) that have been added to the license group and can thus be “personalized” by users in the license group. The following information appears for each device:

  • Device name
  • Device serial number
  • Date and time the device was added to the license group

Blocked Table

The Blocked table appears when you click on the Blocked tab. The table lists the devices (if any) that have been blocked from the current license group. To return to the list of devices in the group, click on the Devices tab.

Device Page Options

On the Devices page, you have the following options:

Filter Field

If the list of devices is long, you can filter the list to display only devices matching a specified string of text you enter here.

Adding Devices

To manually add one or more devices to the license group, click on this button. The Add New Devices window appears. Click in the field to display a list of available devices. If the list is long, you can enter all or part of a serial number or device model to filter the list.

Note: To add a device to a license group, the group administrator must have administrative privileges for the device in MarketPlace. The list of devices that appears in this field is restricted to such devices.

When your device appears in the field, click on it. Repeat this process for any additional devices you want to enter, then click on Add to add the devices to the license group.

You can also add devices automatically. Use the Auto-assign devices option on the Settings page.

Removing Devices

To remove one or more devices from the license group, check the box on the left side of the table for each device you want to remove. To select all devices, check the box on the header row. Once you check a box, an Ellipses button appears on the header row next to the check box. Click on the Ellipses button and select Remove from the menu that appears. You can also remove a device by clicking on the Remove icon on the right side of the row.

The Remove Devices option removes devices from the license group. Removed devices can be added again – either manually or by Auto-assign if that option is enabled.

Blocking Devices

The Block Device option adds devices to the Blocked list. Blocked devices cannot be added to the license group, either manually or via auto-assign. Thus, you can use the Blocked list to prevent undesired devices from being added to the group. However, devices on your Blocked list can still be added to another license group. To view the Blocked list, access the Blocked tab on the Devices page.

You can block devices that are already in the license group, and you can also block devices from being added to the group.

Blocking Devices Already in the Group

To add one or more devices from the license group to the Blocked list, do the following:

  1. Access the Devices tab. The Devices table appears.

  2. To block a single device, click on the associated Block icon on the right side of the row.

  3. To block one or more devices, check the associated selection box(es) on the left side of the table. To select all devices in the table, check the box on the header row. Once you check a box, an Ellipses button appears on the header row next to the check box.

  4. Click on the Ellipses button and select Block from the menu that appears. The devices now appear on the Blocked list on the Blocked tab.

Note: You can also block devices that are already in the license group via the Block Devices window.

Block Devices from Being Added to the Group

To block one or more devices from being added to the license group, do the following:

  1. Access the Blocked tab.

  2. Click on the Block Devices button. The Block Devices window appears.

  3. Enter the serial number of the device you want to block and press [Enter]. If you entered a valid serial number, the Block button activates.

  4. To add additional devices to the Blocked list, repeat Step 3 for each device.

  5. Click on the Block button. The devices now appear on the Blocked list on the Blocked tab.

Note: You can also add devices in the license group to the Blocked list via the Blocked tab. click on the drop-down at the Serials field, a list of devices in the group appears. To block a device, select it from the list.

Removing Devices from the Blocked List

To remove one or more devices from the Blocked list, do the following:

  1. Access the Blocked tab. The Blocked table appears listing all blocked devices in the license group.

  2. To remove a single device, click on the associated Remove icon on the right side of the row.

  3. To remove one or more devices, check the associated selection box(es) on the left side of the table. To select all devices in the table, check the box on the header row. Once you check a box, an Ellipses button appears on the header row next to the check box.

  4. Click on the Ellipses button and select Remove from the menu that appears. The devices no longer appear on the Blocked list on the Blocked tab.

Note: Removing devices from the Blocked list does not add them to the Devices list but does make them eligible to re-join the group.

About Devices

  • A device does not consume a Personalize license.

  • A device can belong to only one license group at a time.

  • If accessing a device in your license group, you do not have to re-link your MarketPlace account to the Personalize app.